Develops, implements, and manages processes execution to ensure the quality of software package before releasing to customers
Identifies and sets appropriate quality standards and parameters for company processes.
Communicates quality standards and parameters to QA team, product development team, and other appropriate staff.
Oversees the daily workflow and schedules of the department.
Forecast project issues, project risks; recommends and facilitates solutions to these issues.
Tailor/customize process for project (if any)
Preparing reports by collecting, analyzing and summarizing project key metrics, database.
Reviews client, customer, and user feedback.
