Online Learning Experience Officer Tổ chức Giáo dục và Đào tạo Apollo Việt Nam

General responsibilities of OLXO:

1. Online operations

• Ensure class schedules are updated promptly and accurately on the learning management system and virtual classroom platforms.
• Monitor the scheduling dashboard to ensure teachers have entered the classroom on time and, when needed, allocate cover teachers accordingly.
• Assist online teachers with the use of the learning management system and virtual classroom platforms.
• Available on Slack and Skype (on assigned working shift) to promptly support technical issues and address all relevant queries from online teachers.
• Help liaise between online and offline teachers on all matters relating to co-taught classes and students (student/class issues, questions/issues with actual lessons and curriculum, general questions between online and offline teachers).

2. Others:

• Attend regular meetings and training sessions as scheduled by the OSLXM and/or OLXMs.

Specific role of OLXO-Scheduler:

1. Scheduling:

• Coordinate with LXOs (Schedulers) at all centers NTW on a daily basis regarding online class schedule (confirmation of opening online classes; online/offline sessions cancellation, covering...)
• Make sure online teachers are fully aware of their weekly teaching schedule and are updated on all changes including class closing/opening/canceling/covering... on time.

2. Reporting:

• Prepare the online teachers’ monthly timesheets and other reports as required.
• Weekly & MTD reports on Teachers’ Efficiency & Other reports as assigned.

· 13 months of gross salary per annum are paid

· Annual leave: 14 days

· National Holidays (11 days); Christmas Day (01 day); Sick leave (05 days)

· Social Insurance, Health Insurance & Unemployment Insurance

· Educational Sponsorship for Employee’s family members

· Training Opportunities

· Teambuilding Activities

• Vietnamese national and Holder of a Bachelor’s degree
• A high intermediate level in English
• Ability to deal with Vietnamese nationals as well as expats in a professional and courteous manner.
• Attention to detail and an ability to work to strict deadlines
• Accurate and timely reporting
• Ability to work in a team environment
• A high level of organizational skills particularly in terms of time management and office management
• Careful, hard-working, good-natured, active. Have an inquiring mind
• Computer literacy
• Shift working