- Conduct analysis of business and user needs to understand requirements.
- Lead and conduct interviewing tasks with business users.
- Convert the requirements/needs into technical models/terms/documents that can be used by the Software Development/System and DBA/Architect team to implement on systems/applications.
- Work closely with the development team and third-parties to design, validate, and manage the implementation of solutions to requirements.
- Maintain the updates of the documents developed during the requirement collection, analysis, system/application design.
- Understanding well all integration points of the system such as CRM, Call Center, Distribution Management System (DMS), Inventory system, Document Management system, etc.
Undertake other tasks assigned by the Manager.
