Consult and define the customer's comprehensive system architecture, platform, products, and solutions on Google Cloud to ensure security and optimize costs.
Work closely with customers before deployment to design and architect for solutions.
Collaborate and share knowledge with other administrators and engineers through internal wiki articles and customer training.
Use tools from Google Cloud, Open Source, or self-developed to troubleshoot and provide solutions to customer problems.
Perform Root Cause Analysis reports.
Support customers with issues related to Google Cloud through Ticket System, Email, Chat, Phone, and Remote.
