IT Helpdesk Cum Admin Công Ty Cổ Phần Công Nghệ Giáo Dục Native X - Topica Nativex

- Providing technical support, monitors and maintains the company computer systems and solves technical problems to ensure the whole
company runs smoothly
- To provide the office administration as a support service for staff and to maintain office security, safety and good environment
1. Administrative (40%)
• Regular payment of fixed costs: rent, telephone, internet, electricity,water, etc.,
• Procurement to assure facilities; office management, asset monitoring, school facilities; repair and maintenance as needed or on aregular basis
• Control of fixed assets of the Company, equipment maintenance, and problems arising when there are failures
• Supervise admin related activities at factories, including security, cleaning, etc.,
2. IT Helpdesk tasks (60%)
• Hardware and Software Operational Support
• Take responsibility for the maintenance PCs, Laptops, Door access control, and Printers…
• Manage network hardware including routers, switches & UPSs
• Monitor and notify staff of information, problems, and quality of internet service providers (VNPT, VIETTEL, FPT)
• Manage IT assets & maintain IT equipment and repair it when possible
• Other ad-hoc jobs assigned by Supervisor

Flexible working hours, open co-working space
• Supportive and professional colleagues
• 12 days annual leave, 1 birthday leave & 1 Christmas day leave
• Health insurance for all employees
• Internal Training (Technical & Functional)
• Provide laptops for employees
• Training and developing
• Opportunities to promote to higher positions: Senior, Team Leader, Manage

• Graduated from College of Information Technology or higher
• Experience working with network devices such as switch, IP Phone, laptop, PC, access point
• Good Microsoft office skills (Excel, Word, PowerPoint, Outlook, …).
• Good knowledge of Network (LAN/WAN), Systems (Windows server, AD, permission, security standard), Backup data, Virus protection
• Ability to diagnose and resolve technical issues in IT hardware/software, Windows / macOS, networking, printing, antivirus
• High responsibility for confidential matters/reports/data
• Ability to work independently and as part of a team
• Strong problem-solving, adaptive, meticulous, creative, and dynamic skills