- Offer assistance with certain tasks (confirming travel arrangements, taking messages)
- Record information in the logbook daily
- Be able to listen to the complaints that may arise from the guests, stay calm and composed all the time and respond in a positive manner to the guest whose standards are not met
- Assist the guests in their travel needs, like tours they can enjoy, where to dine, shop or rent a car among other arrangements that guests may desire to be helped with
- Selling/ Up selling the tour, FB, Spa & Other the hotel service
- Other tasks assigned by manager
