- Collaborate closely with our AI research team to gain a deep understanding of project objectives and requirements.
- Utilize PaLM 2 and other relevant tools to build, train, and optimize the chatbot model.
- Work on data preprocessing and integration of social sellers' customer service policies and product listings into the chatbot's knowledge base.
- Implement natural language processing techniques to enable the chatbot to understand and respond to customer inquiries effectively.
- Develop conversational flows and dialog management strategies for smooth interactions.
- Conduct rigorous testing and validation to ensure the chatbot's accuracy and user-friendliness.
- Collaborate with cross-functional teams to integrate the chatbot into our social selling platform.
- Stay updated with the latest advancements in generative AI and chatbot technology to enhance the project.