Class Operations Intern Công Ty Cổ Phần Công Nghệ Giáo Dục Native X

Follow to understand class requirements from the Student Eperience Department (Type ofteachers, Levels, Programs, etc.);
Troubleshoot potential scheduling problems (Substitute, Cancellation, etc.) as followinstructions and process;
Check to ensure teachers can access the class and interact properly on Unified Learning System;
Inform and follow up IT support to resolve technical problems occurring while classes are being operated;
Check communication tools (Skype/ Google chat/ Other channels) and promptly reply to the teacher's questions or find a suitable supporter.
Record and complete required report(s);

• Flexible working hours
• Supportive and professional colleagues

Follow all working procedures, policies, rules, and regulations of TED;
Collaborate with team members in maintaining the TED operation in the right standard;
Other assigned tasks are required by the line manager.
Skills & Abilities
Have good skills in verbal and non-verbal communication; in both Vietnamese andEnglish;
Computer literacy – MS Office; G-suit, etc;
Problem-solving skills;
Have a good sense of logic;