Business Analyst CÔNG TY TNHH CÁC GIẢI PHÁP SOFTEL

• Product Company.
• If you thrive in a fast-paced and dynamic environment, consider Softel Solutions, a wholly owned telco subsidiary of HTH Communications headquartered in Hanoi, as the perfect place to advance your career. As a subsidiary of HTH Communications, Softel is a leading software provider offering unparalleled support in the wireless industry. We provide services to nationwide carriers, regional operators, MVNOs, independent agents, and equipment manufacturers. Our FCC licensed ETC designations enable us to provide broadband Prepaid wireless services to over 2 million subscribers nationwide through our affiliate brands: AirVoice Wireless, AirTalk Wireless, and TAG Mobile.

As a Business Analyst, you will:

• Proactively engage in the software development process by eliciting, researching, analyzing, and consulting on business requirements for key projects.
• Attend meetings with the North American product team to gather and clarify product requirements.
• Create detailed documentation and requirements specifications for development.
• Collaborate with testers to ensure development outcomes meet agreed-upon requirements.
• Draft and distribute user manuals and guides for end-users.
• Perform other tasks as assigned by the supervisor.

• Salary: starts at 20M-40M/month (Competitive salary based on ability).
• Probation period: 2 months.
• Flexible working time: 8 hours/day from Monday to Friday. You will work at the office from 9:00 AM - 6:00 PM.
• 12 annual days, 11 public holidays, pay insurance (BHXH, BHYT, BHTN), and other benefits based on the Vietnam Labor Code.
• Review salaries and bonuses annually based on employee performance.
• Extremely valuable awards honor outstanding groups and individuals at the Year-end Party.
• Project bonus and salary review according to the work quality.
• Opportunity to travel and on-site work in the US.
• Working with major carriers in the US.

• At least 2+ years of experience working as a Business Analyst (BA).
• Strong verbal and written English skills, capable of supporting the team with English documentation.
• Excellent analytical skills with the ability to understand complex software systems quickly.
• Proficiency in creating clear, concise documentation.
• Strong communication, presentation, and management skills, with the ability to handle multiple projects simultaneously.
• Experience in ERP, E-Commerce, or the Telecommunication domain is preferred.
• Basic understanding of databases, particularly MySQL.
• A bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field is a plus.