- Ensuring that daily classes can run on schedule
- Teachers arrive on time.
- Students’ attendance is checked.
- Dealing with student’s complaints and queries
- Teachers’ performance
- Academic results
- Helping teachers tackle unexpected incidents in class
- Disciplinary issues
- Accidents
- Distributing teaching materials to teachers
- Providing teachers with class profile
- Observing lessons and providing constructive feedback to teachers
- Organizing placement tests
- Collaborating with the scheduling team to assign appropriate teachers to a new class
- Supporting the Customer Service Department in organizing new class:
- Distributing materials
- Informing course regulations
- Conducting surveys to gain students’ feedback
- Organizing mid-term and final tests
- Talking to parents about students’ progress
- Recruiting adequate teachers for the center
