Senior Sales Manager Grand K Hotel Suites HANOI

- Produce and pursue sales leads for the property in the relevant and assigned market segments related to corporate and residential customers
- Implement the agreed tactical sales plans that focus on market niches and segments identified in the marketing plan
- Maintain close, frequent, and open communications within and across properties on accounts and prospective customers
- Site inspection – conduct whenever necessary and liaison with property operations
- Provide timely information flows in accordance with the required sales administration process
- Monitor and develop assigned accounts to ensure the achievement of sales targets and practices yield management
- Process all reservations and lease agreements in a timely and efficient manner
- Provide timely reports or assignments delegated by superior
- Daily sales call report (update daily before going home in PC - individual shared folder for submission to DOSM’s checking)
- Plan each day, week, and month (prepare & submit an itinerary to DOSM)
- Plan each call (set appointment, qualify account, clarify objective, complete sales kits).
- After each call fill in the daily planner (use Excel form on PC on the intranet)
- Meet and exceed sales targets; achieve maximum sales in assigned area/ territory.
- Make the appropriate number of calls on prospects versus customers. Identify potential growth areas and open new accounts.
- Prepare written reports, presentations, and proposals
- Servicing of in-house guests/ residents
- Keep abreast of competition, competitive issues, and products.
- Submit the following in a timely manner: daily reports, sales plans, target setting, zone analysis, and expense reports.
- Complete and submit credit applications for new accounts
- Comply with all company policies and procedures and operate within the expense budget
- Communicate effectively; cooperate with fellow salespeople and management.
- Other duties and projects as assigned by the Director of Sales & Marketing.

- Competitive salary & full-service charge in the probationary period
- Uniform, duty meal, locker, and laundered uniform provided by the Hotel
- Annual health check
- Birthday gifts and allowances on special events
- Summer outings and several team-building activities
- Special discount for F&B services
- Opportunity to attend various professional training courses
- Other benefits according to the Hotel’s policy

- At least 3 years of sales experience with an international branded hotel or serviced residence
- Good English language skills (verbal and written)
- Basic verbal ability in Korean is an advantage
- Enthusiastic, proactive, creative and responsible
- Must possess Diploma or Degree qualification