- Strategic Planning: Develop, implement, and manage a strategic business development plan to promote growth and expansion of ZIM Logistics Vietnam's services, which include air, ocean, trucking, warehousing, Customs clearance and project logistics.
- Client Relationship Management: Nurture high-level relationships with key clients and industry partners. Develop robust client acquisition and retention strategies to maintain a high level of client satisfaction.
- Market Analysis: Conduct extensive market research to identify potential business opportunities. This includes understanding the logistics market, competitors, and trends within the freight forwarding industry.
- Negotiation and Sales: Negotiate contracts and close agreements with potential partners or customers, driving profitable and sustainable growth.
- Cross-Functional Collaboration: Work closely with the internal teams (like Operations, Customer Service, and Finance) to ensure seamless service delivery and address any customer issues promptly.
- Product Development: Collaborate with internal stakeholders to develop and enhance service offerings based on market demands and customer feedback.
- Leadership: Potentially train and lead a business development professionals.
- Performance Tracking and Reporting: Monitor and report on business development performance metrics. Present regular performance and progress updates to senior management.
- Please note: Due to the dynamic nature of the logistics industry, duties and responsibilities may be added, deleted, or changed at any time at the discretion of management, formally or informally, either verbally or in writing.
