• Handle guest check-in including the processing of their reservations and rooming at the unit level.
• Handle all guest requests during their stay.
• Handle all front desk cashiering duties.
• Coordinate with other departments to demand Residents’ requests
• Handle all leasing activities including the conduct of site inspections and the closure of sales deals as required.
• Support sales and marketing by providing relevant information including customer feedback and sales leads.
• Handles guest queries pertaining to facilities, services, registration and information regarding shopping, banking, dining, entertainment,
and local events etc.
• Handles and records guest comments and complaints, and refer issues to supervisor when necessary.
• Manage individual portfolio assigned to maximize guest satisfaction.
• Responsible and accountable for handling and safe keeping of cash and guest valuables
VIP- Kinh nghiệm: Không yêu cầu
- Chức vụ: Nhân viên
- Yêu cầu bằng cấp: Cao đẳng
- Số lượng cần tuyển: 1
- Yêu cầu giới tính: Nam, Nữ
- Độ tuổi: từ 21 - 30 tuổi
- Hình thức làm việc: Toàn thời gian
- Lượt xem: 0
• Monthly service charge bonus (3.5 million VND per month)
• 13th-month salary
• Social insurance, health insurance, and unemployment insurance contributions
• Support for uniforms and meals
• Participation in various engaging employee activities
• Opportunities for professional training and skill development
• 12 days of annual leave
• Regular annual health check-ups
• Have knowledge in office administration
• Have customer service and communication skills
• Have good written and verbal English communication skills
• To be self-motivated and organised, prioritises tasks to meet deadlines independently
• To be service-oriented and enthusiastic
• To be meticulous and responsible, accomplish tasks effectively
• Have ability to work in a team and with other departments
Việc làm liên quan
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- Địa chỉ: C5, phố Đỗ Nhuận, Bắc Từ Liêm, Hà
- Quy mô công ty: 100-499
- Đang tuyển: 0 việc làm
Hanoi, the former French-colonial city with its rich 1000 year old history and culture, welcomes Fraser Residence Hanoi – the newest addition to the Frasers Hospitality collection that offers business and leisure travelers the best in contemporary living at a prestigious address.
The smartly-appointed hotel residence is ideally located within the fast-developing Xuan Dinh ward, in a high-end residential neighborhood and new diplomatic precinct.
Boasting sumptuously decorated apartments designed for maximum style and comfort, plus all the modern conveniences from high-speed Wi-Fi to gym, spa and childcare services, Fraser Residence Hanoi is your preferred address for a memorable stay in this beautiful city.