Receptionist (Male) Fraser Suites Hanoi - Frasers Hospitality

- Handle the check-in of guests including the processing of their reservations and rooming at the unit level.
- Handle all guest requests during their stay. Act in a pleasant, courteous and cheerful way.
- Handle all front desk cashiering duties. Must be prepared to work shifts.
- Organize and implement guest programs/plans that anticipate and meet guest needs and interest.
- Handle all leasing activities including the conduct of site inspections and the closure of sales deals as required.
- Act as a link between departments on operations and sales processes.
- Assist in the setup and operations of The Retreat.
- Support sales/marketing by providing relevant information including customer feedback and sales leads.
- Manage the daily clubhouse/gymnasium operations.
- Manage individual portfolio assigned to maximize guest satisfaction.
- To have a good understanding of people and genuine interest in service.
- Handling guest complain and inform head of department.

* Benefits:
- Social insurance, Health Insurance, 24/24 insurance.
- Salary from 6-11 mil/month with very good bonus, 13 rd month salary
- Enjoy welfare and benefits of the company
- Career development in a big hospitality group with a chance to cross train overseas

- Male
- Good appearance/well groomed, must pass physical/medical examination
- University graduated, Hotel & Tourism School.
- At least 1 or 2 years experience in a similar position.
- Speaks fluent English, and an additional foreign language is preferred
- Strong computer skills.
- Able to work on shifts.
- Can work under pressure, pleasing personality, polite and courteous
- Sociable, friendly, flexible and diplomatic, able to work as a team.