− Develop standards and procedures to determine product quality and release readiness
− Implement & guide processes to projects
− Control process compliance of project to ensure they follow the defined process
− Perform document audit if needed
− Apply QA best standard, practice, method and tools
− Define, collect and analyze metrics to monitor, report & audit shortcomings/ missing/ gaps/ noncompliance in the process/ procedures
− Forecast and warn risks or activities that impact quality of product/service by QA activities
− Drive innovation and streamline overall QA processes
