Public Area Attendant Sheraton Hanoi Hotel

- Prepares daily worksheet/checklist, assigns work to staff and monitors to ensure all assigned tasks are completed timely.
- Conducts daily briefing with the staff before starting the shifts.
- Conducts walk through all entire public areas to inspects for conformance to prescribed standards of cleanliness and readiness.
- Checks the public area equipment and facilities;
- Informs Housekeeping office to record any damages and prepare maintenance request for repairing.
- Informs Housekeeping office about the status of the public areas, equipment and facilities after inspecting.
- Investigates complaints regarding pubic area cleaning quality and takes immediate corrective action.
- Receives worksheets/checklists completed by public attendants and file all operational documents properly.
- Checks daily amenities and condition of tools after public attendants finish their shift.
- Records any incident on the housekeeping logbook.

- Ability to communicate fairly in the English and Vietnamese language.
- Good and professional communication & presentation skills, both oral and written.
- Effective at fostering productive relations with peers and residents Well organized, multitask, detail oriented, problem solving.