Pool Attendant InterContinental Hanoi Westlake

- Provide prompt, efficient and courteous services to guests, members and visitors
- Maintain Health Club facilities according to set standards of order and cleanliness
- Report repairs and maintenance problems to supervisor
- Familiarize yourself with facilities, activities, equipment, services and other pertinent information in order to provide guest with accurate information
- Be knowledgeable about all hotel facilities in order to promote and sell them to guests
- Ensure guests amenities, towels, linen and other guests needs have ample supply
- Follow hotel procedures in relation to pool towel issue and retrieval
- Liaise with inter-facing departments such as Laundry, Housekeeping and Engineering to provide great service
- Conduct activities and services for guest, members and registered children while giving proper instruction and safety reminders
- Abide by rules and regulations and policies and procedures of hotel
- Conduct regular inspections of pool grounds to ensure cleanliness standards are maintained
- Apply correct charges to guests and visitors where applicable for use of pool, spa and gym, and post to room bill in accordance with procedure
- Attend scheduled training
- Participate actively in employee activities