Partner Support Executive Công Ty Cổ Phần Du Lịch Việt Nam Vntravel

Providing support to hotel partners. Maintaining strong vendor relations with a positive attitude
Assisting partners in issues pertaining to systems & applications. Guide the hotels to enter information into the system to completion; Deliver training by phone or online workshop to new and or existing properties on how to use thesystem
Proactively call hotel partners to resolve issues (questions, changes, etc.) and any anticipated future issues.
Assisting partners with live website issues & troubleshooting.
Support tool improvements by testing changes and escalating issues
Other tasks assigned by Line Manager

Competitive salary and benefits including extra medical insurance
13th month salary yearly; Performance Review every year to adjust salary and title/position
Many fun and meaningful activities such as sports and social clubs
Opportunity to training both technical and soft skills to develop your career path
Lunch allowance
Massage chair for healthcare
Participate in internal event programs, company and team building trip every year; and monthly happy hour gathering
The startup environment is dynamic, open, straightforward, and encourages innovative thinking. You can define an inclusive working environment where all ideas are nurtured and positive work culture is created together.

Bachelor’s Degree
Familiarity with Hotel Service and hospitality is a plus
Good communication skills
Proactive and good communication skills with other departments;
Ability to handle multiple tasks and take ownership of assigned tasks or projects.