Nhân Viên Phục Vụ Công Ty TNHH Seojin System Vina

- Deliver Food and Beverage service of high standard and in accordance with departmental standards and procedures
- Communicates to his/her superior any difficulties, guest comments and other relevant information
- Establishes and maintains effective employee working relationships
- Attends and participates in daily briefings and other meetings as scheduled
- Attends and participates in training sessions as scheduled
- Prepares for service by ensuring:
- Outlet equipment is clean
- Equipment is sorted and stored
- Glassware is polished
- Flatware is polished
- China is clean
- Waiter stations are prepared
- Cutlery is placed for buffet and table service
- Tables are set
- Reservations are read and familiarized
- Special occasions are ready
- Music is on
- Lighting is on
- Outlet is ready for service and guest comfort
- Carries out effective service by ensuring:
- Guests are greeted and seated
- Daily specials are explained and up sold
- Food orders are processed accurately
- Trays and tray jacks are effectively used
- Food orders are taken quickly
- Payment methods are handled accurately
- Working areas are cleaned and re-set quickly
- Bar is clean
- Used ashtrays are regularly cleaned
- Guests are conversed with in relation to the food and beverage products
- Carries out effective beverage service by ensuring:
- Beverages are up sold and regularly replenished, abiding by responsible alcohol service regulations
- Converse with Guests about wine, advising the types and styles of wine, taking wine orders and serving wine
- Promoting and selling cocktails to guests
- Making and presenting cocktails
- Coffee and tea is served hot and in accordance with standard
- Take appropriate action to resolve guest complaints
- Food and beverage stock is stored in relation to hotel procedures
- Performs related duties and special projects as assigned
- Conversant with emergency evacuation and fire procedures for relevant department

- Friendly & professional working environment.
- Opportunity to work and develop in an international 5-star hotel
- Health insurance, social insurance, accident insurance
- Free meals, uniforms, and free parking
- Summer holidays, annual health checks, birthday gifts, Tet bonuses

- Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
- Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency.
- Able to read and write English
- Qualifications – High School.
- Experience – Food service experience with general knowledge of restaurant operations preferred.