Nhân Viên Housekeeping Supervisor Grand K Hotel Suites HANOI

- Divide and supervise the work of housekeeping staff. Inspect guest rooms after being cleaned by the Housekeeper to ensure quality standards.
- Monitor room status at the Hotel. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update the status of departing guest rooms.
- Assist Housekeeping management in managing daily activities. Check the hygiene of living rooms, floor areas
- Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry.
- Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments.
- Communicate issues to the next shift.
- Complete the required paperwork.
- Control and monitor the operation status of equipment, tools, chemicals
- Professional training for housekeeping staff
- Responsible for services that make customers satisfied within the scope of their work

- Competitive salary & full-service charge in the probationary period
- Uniform, duty meal, locker, and laundered uniform provided by the Hotel
- Annual health check
- Birthday gifts and allowances on special events
- Summer outings and several team-building activities
- Special discount for F&B services
- Opportunity to attend various professional training courses
- Other benefits according to Hotel’s policy

- Good communication skills in English
- Have negotiation and problem-solving skills
- Enthusiastic, proactive, creative and responsible
- Skilled and mindful of service
- Qualifications: Bachelor/Diploma Certificate in Hotel Administration, Hotel Management or equivalent
- Experience: At least 03-years’ experience in the same position with an internationally branded hotel or serviced residence