Moderation QA Gear Inc

Job Description:
Gear Inc is seeking QA for our Moderation teams (Full-time). Ideal candidates will join our team to:
Review the implementation & efficiency of quality and inspection systems;
Plan, conduct & monitor testing and inspection of materials and products to ensure the quality's product;
Investigate customer's claims and non-conformance issues;
Analyze data to identify areas for improvement in the quality systems;
Develop, recommend and monitor corrective and preventative actions;
Evaluate audit findings and implement appropriate corrective action.

Benefits:
1. Salary and Benefits
Salary: 11,500,000 - 13,000,000 VND/month;
Attractive salary and benefits (Competitive Basic Salary, Lunch Allowance, 13th-month Salary, Additional Bonus, Profit Sharing) and annual salary review;
Premium Healthcare and Mental Health Care service for you, 100% covered by the company;
Extra bonus per personal events (Wedding, Funeral, Hospitalization, Newborn baby) and a very cute baby box for staff who are going to welcome a new baby angel to the world;
Annual health check, annual flu vaccination;
Summer vacation (Paid days off and bonus);
Paid leave (12 days/year).
2. Working Environment
Flexible working hours, we work 40 hours per week (Monday-Sunday);
International, fun, and professional working environment: Working closely with both experienced Vietnamese and foreign experts;
Standing desks if you like, Modern hardware, No dress code, Free drinks (coffee, tea, etc.);
Internal English class fully sponsored by the company with a native teacher during working time;
Training and career development opportunities;
Free in-house gym and game room for everyone. We love board games, video games, PS5, ping pong, football tables, and VR games.
Working Location: Hai Ba Trung, Hanoi

Job Requirement:
Good English skills in reading, gathering information from foreign customer's requirements;
Have at least 1-year experience in customer support, service analysis;
Have content - moderation - related skills is preferable;
Proficient skills with MS Office and Google Drive;
Willingness to handle multi-project;
Have good communication skills is an advantage;
Able to work on Holidays is preferable.