Le Beaulieu Bartender Sofitel Legend Metropole Hanoi

Administration
- Follow all given recipes and guidelines of presentation
- Suggest some creative and attractive new drink selection
- Prepare and issue beverage store requisition and store requisition
- Daily beverage inventory (bar opening and bar closing stock)
Financial and Revenue Responsibilities
- Know the budget of the outlet
- Is active and work hard to reach the budget
- Monitor the cost linked to the operations
Training and Human Resources Management
- Attend all training given by Head Bartender and Outlet Manager
- Establishes effective employee relations and maintains the highest level of professionalism Guest Service Responsibilities
- Ensure full guest satisfaction at any time
- Develop customer loyalty and recognition
- Introduce and up sell any special events/ promotions
- Gather guest feedback and report to Outlet Manager and supervisors
- Work hard to satisfy any guest requests
 Operational Responsibilities
- Ensure smooth and efficient production of the drinks at any time
- Ensure an extremely detailed presentation of the drinks
- Collect beverage and general store requisition
- Take order and serve drinks of any guest seating at the bar counter
- Ensure proper bar set up as well as working station organization as per given guidelines
- Ensure excellent communication within the team
- Clean the bar counter as per the bar cleaning plan
- Know and apply on the Sofitel brand standards
- Apply all knowledge learnt during the training in operations
- Report any guest complains or comments to Outlet Manager
- Ensure bar display is matching the Sofitel Brand Standards
- Follow hygiene and safety rules in the entire process of the drinks preparation
- Empty garbage bags
- Clean and polish the glassware
- Mise en place of the sugar bowls
- Gather all empty bottles and bring it to the bottle store

- Employee benefit card with discounted rates in Accor Hotels worldwide + other offers.
- Talent development through learning programs by Academy Accor.
- Opportunity to grow within the property, the company and across the world!
- Contribute and make a difference to the Metropole community and to the city through our social responsibility activities, such as Planet 21.

- Minimum 3 years experience in the same position
- Excellent communication and interpersonal skills
- Fluent in English and Vietnamese (spoken& written)