- Evaluate and test newly developed or upgraded web/applications.
- Develop test plans and test cases, prepare test data and test environment.
- Test web/app products, collaborate with other departments to ensure product quality:
- User experience testing.
- Performance testing and issues affecting the functional efficiency of the website.
- Compatibility testing with different devices and browsers.
- Monitor, understand in-depth the structure and operation of websites and mobile apps, and quickly provide solutions for user issues when requested.
- Analyze and track test-fix results, report test-fix results on the management system.
- Communicate and support customers throughout the error handling process.
- Compile documentation for testing and product descriptions.
- Train users on software usage.