- Maintain general filing systems
- Answer incoming telephone calls and either transfer, redirect or take a message
- Prepare files, reports, correspondence and other relevant business documentation
- Handle general enquiries
- Arrange appointments and meetings
- Take dictation of correspondence as required
- Open and sort mail
- Maintain confidentiality at all times on all matters
- Demonstrate essential overall knowledge of the organization
- Understand the responsibilities of other units and departments and co-operate with them
- Access and use work processing computer packages and keep up to date with enhancements to latest upgrades
- Handle all related jobs in the Department
