- Ensure Food & Beverage relevant brand standards are maintained
- Manage a highly localized team of F&B professionals and partner with the hotel's Executive Chef and Events team to design exceptional menus, F&B promotions and delightful events to increase our customer base and retain our most loyal customers.
- Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards.
- Provide excellent levels of internal and external customer service.
- Strategize on new products and service offerings
- Cooperating with Marcom to aggressively and regularly offer F&B promotions
- Identify customers’ needs and respond proactively to all of their concerns.
- Create unforgettable experiences for our guests
- Lead F&B team by attracting, recruiting, training and appraising talented personnel.
- Establish targets, KPI’s, schedules, policies and procedures.
- Provide a mutual communication and nurture an ownership environment with emphasis on motivation and teamwork.
- Comply with all health and safety regulations.
- Report on management regarding sales results and productivity.
- Maximizes the effectiveness of F&B employees by developing each of their skills and abilities through the appropriate training, coaching, and/or mentoring.
- Conducts regular Performance Development discussions with F&B employees and to support them in their professional development goals.
