E-Commerce Sales Executive Eastin Hotel & Residences Hanoi

- To assist Director of Sales in maximizing room revenues Online by keeping rate parity across all channels.
- Be completely knowledgeable with the properties and theirs pecial rates and promotions.
- Ensure All Pictures & Descriptions on 3rd party websites are recent and accurate. Encourage the Hotel reservations/sales/marketing to help checking.
- Ensure the Hotel is visible on All E-Channels
- Ensure the Hotel is introduced and featured quickly on All E-Channels
- Ensure all extranets are updated constantly according to the rate policy (or Via Chanel Manager)
- Monitor availability and rates whilst ensuring rate parity across all 3rd party websites
- Monitor OTA Bookings on a daily basis and take necessary action to contact or visit Agents in order to increase business levels.
- Assist Properties and Reservations Manager to load/change allotments/rates in each property if necessary.
- Plan and execute regular sales visits to designated contacts (Web Agents)
- Provide detailed information of general market feedback / competitor activities etc.
- Propose Promotional campaigns that will drive revenue
- Measure on monthly basis production of all E-commerce accounts
- Ensure Weekly Competitor Test are conducted and feedback findings to maintain competitive edge
- Maintain Promotions with Tracking of Production
- Analysis of Booking Patterns and Market Trends for OTAs
- May be invited to the weekly RSM (Revenue Strategy Meeting) from time to time
- Assist in updating the hotel Sales and Marketing Plan as directed
- Assist Director of Sales with Data Analysis.
- Ensure that Director of Sales is fully informed of all issues relating to E-Commerce.
- Maintain a close working relationship with the Front Office, Revenue Management, and Sales departments.
- Maintain an effective flow of communication with all other departments.
- Communicate and implement conversion targets set by Director of Sales.
- Assist the sales team with performance analysis of the hotel’s top producing accounts
- May be assigned other tasks or responsibilities as required or directed by the Director of Sales

* Benefit:
- Competitive package
- The company provides meals for employees
- The company provides uniforms, laundry for employees
- Opportunities to be promoted to other positions

- At least Bachelor degree in any field
- At least 2-3 year experience at Ecommerce Sales Executive
- Strong in inter-personality and leadership skill
- Proficiency in English communication
- Strong in driving results