Customer Service Agent CÔNG TY CỔ PHẦN THƯƠNG MẠI ĐIỆN TỬ GREENMAZING

- Support customers and provide appropriate solutions and alternatives in the time limits via email,chat in a professional manner.
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Ensure customer satisfaction and provide professional customer support.
- Work closely with other departments if customers are having problems with the products/ shipping (feedback, request,etc)
- Other tasks assigned by the Supervisor/Leader.

- Salary: 7M-10M + Allowance
- Bonus: Divide profits twice a year regarding the company’s business performance
- Vietnam Social Insurance Included
- Individual opinions are heard and respected
- Periodic mentoring program included
- Human-centric and friendly working environment
- Daily break time with free games and snacks.

- No experience required , the fresher will be trained.
- High sense of responsibility and enthusiasm.
- Graduated from relevant majors Economic/English.
- Good English communication skills (English: 6.5 IELTS or equivalent).
- Ability to stay calm when customers are stressed r upset.
- Have logical thinking, synthesis and problem solving skills
- Be suitable with our three core values: sharing - daring - integrity