- Work with stakeholders/key end-users of Direct Team to define the detail business requirements.
- Analyze, create, validate end-to-end business processes and detail out functional specifications for the required applications.
- Suggest modification and improvement to business processes and frameworks for increase GSV of new and old user.
- Building CRM to improve sales staff productivity.
- Build dashboard and manage daily and weekly reports business results.
- Support another project about: analyst, research, automation,...
- Develop promotion scheme for Direct customers.
- Control Cost/GSV.