Administrative Assistant to GM Grand K Hotel Suites HANOI

- Is the point of contact between the GM and HODs, managers, and other employees
- Should be able to boost the communication and relations between GM and all employees
- Interacts with guests and individuals outside the hotel including, but not limited to, current and potential clients, owning company
representatives, suppliers, competitors, and other members of the local community
-Represents the hotel in a positive manner on and off duty
- Reports directly to and communicates with the GM on all administrative matters
- Maintains the utmost confidentiality and discretion when handling business affairs
- Attends meetings between GM with GD, external partners, and suppliers, HODs meetings
- Excom meetings as requested. Takes minutes and interprets in those meetings should there be a need
- Cooperates, coordinates, and communicates with Department Heads and other inter-departmental secretaries as appropriate
- Manages GM's working schedule, and arranges internal/external appointments for GM
- Distributes memos, letters, and other information, etc.
- Handles reservations as requested by GM
- Translates incoming letters, documents, and articles as requested
- Prepares and updates HOD Monthly working schedule and roster
- Is the point of contact for all departments in terms of administrative matters.
- Contributes to boosting cross-departmental working methods thanks to his/her relational skills, adaptability, and professionalism.
- Respect the resort's policies and procedures in terms of filing, contracting, billing, total guest satisfaction, and confidentiality.
- Other duties and projects as assigned by the General Manager

- Competitive salary & full-service charge in the probationary period
- Uniform, duty meal, locker, and laundered uniform provided by the Hotel
- Annual health check
- Birthday gifts and allowances on special events
- Summer outings and several team-building activities
- Special discount for F&B services
- Other benefits according to Hotel’s policy

- Fluent English, both spoken and written
- Have negotiation and problem-solving skills
- Enthusiastic, proactive, creative and responsible
- Good planning, organizing, and customer relation skills
- Extensive knowledge of the hotel, its services, and facilities
- Proficient in the use of Microsoft Office
- Qualifications: Diploma in Business, Hotel Management or Secretarial Study
- Experience: 3 years of relevant work experience in the hospitality industry, preferably with an international brand