The Product Development Specialist will work with different departments (Operations, Technology Center, Customer Service, design team, etc.) to optimize and change products to bring more useful products, save costs, increase profits, and increase the satisfaction of both customers and internal staff:
– Build a product development roadmap including product research, market research, competitive analysis, planning, positioning, roadmap development, requirements development product launch, etc;
– Integrate research on user needs, and market analysis into product requirements to provide optimized product solutions;
– Design UI, and UX for the company’s products with a consistent style, optimize the interface to improve the user experience
– Build a set of business documents, solution documents, and user manuals to systematize, manage business processes, and support users;
– Organize testing, evaluation, and user surveys to calibrate the product;
– Coordinate with the Data Analysis team to dig deeper into the problem and synthesize it into a report to determine actions that need improvement;
– Have the opportunity to work directly, and make recommendations to the CEO/CTO/etc weekly to understand the requirements and perspectives of customers to provide solutions for the company’s operations.
OTHER INFORMATION
– Time of work: 9:00 am – 6:30 pm. From Monday to Friday and alternate Saturdays.
– Address: GHTK Building, Pham Hung Street, Me Tri Ward, Nam Tu Liem District, Ha Noi.