- Managing client’s portfolio
- Communicating with Direct clients, meeting their demands and requirements via emails or phone
- Understand how clients think and adapt your ideas to suit individual needs
- Making programs and quotation according to the company's form
- Elaborating tour programs according to clients’ requests and following the Sales Department procedures
- Advising clients and keeping abreast of the market news and the forthcoming products
- Co-operating with the operation and accounting departments to follow up and to ensure the completion of the tour programs created
- Collecting marketing documents and providing additional information to clients (about the destination and the products) in order to boost sales
- Attending team meetings / trainings / inspection trip
- Continuously improve through feedback
- Other tasks within the scope of expertise as required by management and board of directors.