- Divide and supervise the work of housekeeping staff. Inspect guest rooms after being cleaned by the Housekeeper to ensure quality standards.
- Monitor room status at the Hotel. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update the status of departing guest rooms.
- Assist Housekeeping management in managing daily activities. Check the hygiene of living rooms, floor areas
- Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry.
- Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments.
- Communicate issues to the next shift.
- Complete the required paperwork.
- Control and monitor the operation status of equipment, tools, chemicals
- Professional training for housekeeping staff
- Responsible for services that make customers satisfied within the scope of their work
VIP- Kinh nghiệm: Từ 2 - 3 năm
- Chức vụ: Trưởng nhóm/ Giám sát
- Yêu cầu bằng cấp: Cao đẳng
- Số lượng cần tuyển: 1
- Yêu cầu giới tính: Nam, Nữ
- Độ tuổi: từ 26 - 36 tuổi
- Hình thức làm việc: Toàn thời gian
- Competitive salary & full-service charge in the probationary period
- Uniform, duty meal, locker, and laundered uniform provided by the Hotel
- Annual health check
- Birthday gifts and allowances on special events
- Summer outings and several team-building activities
- Special discount for F&B services
- Opportunity to attend various professional training courses
- Other benefits according to Hotel’s policy
- Good communication skills in English
- Have negotiation and problem-solving skills
- Enthusiastic, proactive, creative and responsible
- Skilled and mindful of service
- Qualifications: Bachelor/Diploma Certificate in Hotel Administration, Hotel Management or equivalent
- Experience: At least 03-years experience in the same position with an internationally branded hotel or serviced residence
No.2 Pham Van Bach Str., Yen Hoa Ward , Quận Cầu Giấy , Hà Nội , Viet Nam
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Grand K Hotel Suites Hanoi is located in a civilized, modern urban area with a strong economic and infrastructure development rate of Hanoi Capital. The hotel has a flexible connection to other important areas, administrative units, trade centers, and conferences, such as the National Convention Center, My Dinh National Sports Complex, and Noi Bai International Airport. The hotel includes 262 rooms and serviced apartments; meeting rooms with cutting-edge technology, a restaurant, and a bar from where guests may enjoy panoramic views of the city. The 5-star amenities and services at Grand K Hotel Suites Hanoi will make your experiences the most comfortable possible.