1/ Team leadership & management

- Lead and manage the AE team, setting performance goals, and overseeing the daily workflow of team members.

- Train, mentor, and develop team members' professional skills, ensuring high work quality.

- Optimize internal workflow processes to enable the team to work more efficiently.

2/ Account operations & data insight

- Handle client account activation requests, ensuring timely and accurate completion.

- Directly monitor and ensure the team strictly adheres to operating procedures and the company's data quality/compliance standards.

- Closely monitor and analyze client spending trends and performance data to identify growth opportunities.

- Compile and analyze customer data to prepare periodic reports.

- Maintain and update client records to ensure data accuracy, completeness, and standardization within the CRM/OA system.

- Provide timely data insights to the Sales team and relevant stakeholders to support strategy and drive the usage and spending growth of advertising accounts.

3/ Payment & client support

- Assist clients in using advertising accounts and address any issues during the process.

- Assist clients with the invoice issuance process, ensuring compliance, and handling issues related to international payment procedures.

- Proactively monitor, reconcile, and resolve discrepancies related to payments, invoices, and client-related financial matters.

• Competitive income package aligned with your performance and market benchmarks
• 100% salary during probation – no compromises from day one
• Performance bonus: Up to 2 months of base salary for outstanding results
• Full social insurance contribution in compliance with regulations
• Allowances provided: lunch, telephone, and laptop
• Thoughtful benefits including birthday, marriage, and childbirth gifts
• Annual health check-ups to support your well-being
• Regular quarterly team building at the department level
• Company-wide annual team building and festive celebrations
• Opportunity to attend the group’s exclusive Year-End Party (YEP) in China for top-performing employees – fully sponsored by the company
• Quarterly performance reviews to track your progress
• Promotion reviews twice a year with clear advancement pathways
• Access to role-specific training programs to continuously upskill

• Bachelor's degree or above, preferably in Marketing, Business Administration, Media, or related fields.
• Minimum of 2 years of experience in roles related to Operations, Back Office, Customer Support, Administration, Accounting or positions requiring in-depth work with systems/data.
• Experience managing a team of 3 or more members.
• Strong data analysis skills and ability to use tools to provide Business Insights.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Familiarity with CRM or OA systems is a strong plus.
• Fluent in Chinese or English. Strong preference for candidates proficient in Chinese (communication, reading comprehension, and working language).
• Must be meticulous, careful, patient, and prefer working with systems, data, numbers, and repetitive processes.
• Strong adaptability to respond quickly to client needs and adjust work priorities accordingly.
• Excellent communication skills, both verbally and in writing.