Job Summary:
• The ideal candidate will possess a strong technical foundation in electronic components and a proven sales track record. We seek a service-oriented, active, and positive individual who enjoys engaging with customers and is approachable. While we appreciate professional appearance, we value candidates who can effectively use technology to work efficiently. A strong command of English, both written and spoken, is essential.
• In this role, you will collaborate closely with both customers and suppliers to provide technical guidance, assist with product specification approvals, and offer cross-part referencing solutions. You will be integral in expanding our customer base, managing the full sales cycle, and driving business growth while ensuring exceptional service and long-term customer satisfaction.
Key Responsibilities:
Technical Sales Support:
• Provide comprehensive technical information and guidance on electronic components and systems, ensuring compatibility with customer needs.
• Assist customers in selecting the appropriate products based on technical requirements and budget considerations.
• Recommend alternative products when necessary and offer cross-part referencing support to ensure compatibility.
Sales and Business Development:
• Identify new business opportunities by expanding the customer base and exploring new product lines.
• Build and maintain strong relationships with existing clients, formulating strategies to develop key accounts.
• Develop and implement sales strategies to meet or exceed revenue targets.
• Prepare and submit quotations, negotiate pricing, and finalize contract terms.
Customer Collaboration and Project Management:
• Work closely with customers to understand their product specifications, applications, and solutions requirements.
• Coordinate with suppliers and customers to secure product specification approvals (spec-in process).
• Manage sales projects from inquiry to delivery, including post-sales support.
• Address non-conforming (NC) products and ensure corrective actions are implemented.
Market Intelligence and Reporting:
• Monitor market trends, competitor activities, and emerging business opportunities.
• Prepare regular sales reports (weekly, monthly, quarterly, and yearly) to track performance and pipeline status.
• Forecast customer needs and project timelines to drive proactive sales strategies.
Collaboration with Internal Teams:
• Partner with engineering and product development teams to ensure products meet customer requirements and high-quality standards.
• Work alongside sourcing teams to secure competitive pricing and ensure product availability.
• Collaborate with technical teams to integrate customer specifications into product offerings.
• Provide actionable feedback to suppliers based on customer insights, helping to improve product offerings and customer satisfaction.
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