Công ty TNHH Du lịch Trâu Việt Nam
Mức lương
Thương lượng
Ngành nghề
Hạn nộp hồ sơ
ĐÃ HẾT HẠN
  • Kinh nghiệm: Từ 3 - 5 năm
  • Chức vụ: Nhân viên
  • Yêu cầu bằng cấp: Đại học
  • Số lượng cần tuyển: 1
  • Yêu cầu giới tính: Nam, Nữ
  • Độ tuổi: từ 27 - 40 tuổi
  • Hình thức làm việc: Toàn thời gian
MÔ TẢ CÔNG VIỆC
Provide first contact support of incoming requests to the service desk via telephone, web portal, email, and chat to ensure courteous, timely, and effective resolution of end-user issues.
Build rapport and elicit problem details from service desk customer.
Perform hands-on fixes at the desktop level when remote tools are not appropriate, including hardware repairs, delivery of peripherals, or other fixes as determined.
Research solutions through internal and external knowledgebase as needed.
Identify and learn appropriate software and hardware used and supported by the Discova.
QUYỀN LỢI ĐƯỢC HƯỞNG
Enjoy the freedom and flexibility of a hybrid work structure that combines both remote and in-person work.
Have fun: At the heart of everything we do at Discova is a desire to have fun.
Reward & Recognition: Celebrate the success of yourself and others at our regular Buzz Nights and at the annual Global Gathering - You'll have to experience it to believe it!
Use your smarts: Our people use their quick thinking, expertise, and tenacity to always figure things out.
Love for travel: We were founded by people who wanted to travel and want others to do the same. That passion is something you can’t miss in our people or service.
Personal connections: We are a big business founded on personal relationships
A career, not a job: We offer genuine opportunities for people to grow and evolve
We back our people all the way: We are strongly committed to supporting every single employee in their professional and personal development.
Giving Back: Proud Corporate Social Responsibility program supporting nominated charities through Workplace Giving, volunteering and fundraising
Employee giving program
Office Environmental Program
1 Volunteer Day per Calendar Year.
YÊU CẦU CÔNG VIỆC
- The Essentials:
University degree in the field of computer science or related field or;
3+ years related work experience.
Certifications are an advantage, but not mandatory (Microsoft, Cisco, ITIL, etc.).
Proven experience with desktop and server operating systems and administration, including Windows and Linux based distributions.
Proven experience with application support, including application troubleshooting, connectivity troubleshooting, etc.
Proven knowledge of a range of diagnostic utilities, for example ManageEngine OpUtils, PowerShell, Microsoft Debug Diag Tool, Command Line Interface, etc.
- The Attributes:
Excellent organisational skills with the ability to be flexible and implement change when needed.
Excellent communicator to a diverse range of people (customers, suppliers, team members, leaders).
Able to work under pressure and juggle multiple tasks and able to work outside office hours when required.
Solution focused and great at problem solving.
Able to work independently and within a team, assisting team members to help everyone achieve results.
Personally aligned with Discova’s company purpose and values.
Knowledge of basic computer hardware, including disk management and replacements.
Familiarity with the fundamental principles of ITIL and service desk environments.
Knowledge in LAN/WAN technologies such as TCP/IP networking.
LIÊN HỆ
Địa chỉ: 33 Trúc Bạch, P. Trúc Bạch, Q. Ba Đình, Hà Nội., Ba Đình
Ứng viên quan tâm vui lòng liên hệ: info@buffalowtours.com
Xin lưu ý: Ghi rõ 'Biết đến tin tuyển dụng tại 'vieclamhanoi.vn' khi nộp hồ sơ cho chúng tôi. Xin cảm ơn!
CÁCH NỘP HỒ SƠ

Cách 1: Nộp hồ sơ trực tiếp tại văn phòng:

Địa chỉ: 3 Trúc Bạch, P. Trúc Bạch, Q. Ba Đình, Hà Nội

Cách 2: Nộp hồ sơ qua email:

Bấm vào nút "Ứng tuyển ngay" để nộp

Chia sẻ công việc

Việc làm liên quan

Xem tất cả

Nhân Viên UI/UX Designer

Công Ty Cổ Phần Metaway Holdings
10 - 20 triệu
01/04/2024

Nhân Viên Kỹ Thuật

Công ty TNHH Trần Linh Việt Nam
10 - 20 triệu
01/04/2024

Nhân Viên Thiết Kế Đồ Họa

Công Ty TNHH Thương Mại K & K Toàn Cầu (hệ thống siêu thị K-market)
12 - 17 triệu
01/04/2024

Giám Đốc Quản Lý Dự Án IT

Công Ty Cổ Phần Metaway Holdings
Thương lượng
01/04/2024

Senior C&B Executive

Công Ty Tnhh Giải Pháp Công Nghệ Ngôi Sao Đỏ
10 - 30 triệu
02/04/2024

Senior Graphic Design

Công Ty Tnhh Giải Pháp Công Nghệ Ngôi Sao Đỏ
15 - 25 triệu
02/04/2024

PHP Laravel Developer

Công ty TNHH Lisod Việt Nam
Thương lượng
01/04/2024

PHP Developer (Wordpress Specialist)

Công Ty Tnhh Giải Pháp Công Nghệ Ngôi Sao Đỏ
20 - 40 triệu
02/04/2024

Nhân Viên Đảm Bảo Chất Lượng

Công ty TNHH Lisod Việt Nam
Thương lượng
01/04/2024
30 - 35 triệu
01/04/2024